About The Locksmith
Based in White Stone, VA: 804.435.3402
Based in White Stone, VA: 804.435.3402
We are a locksmith company specializing in all facets of commercial, residential and automotive locksmithing and security. We offer 22 Hour Emergency Service. Our office hours are 8:30-5:00, Monday through Friday, but as we are not always in the shop, please call to make an appointment. Our number is 804-435-3402.
Our Story
In 1987 Brian & Eileen Conboy started The Locksmith on a wing and a prayer. Determined not to incur too much debt, Brian’s mobile locksmith service was a Toyota Pick-up with a used key machine. Eileen answered the phone and dispatched Brian to customers as needed.
The ‘business office’ was their kitchen table and their personal phone number quickly became the business line. Eileen answered the phone and Brian found every pay phone from Cole’s Point to the York River so he could check in about whatever calls had been received.
Pagers and bag-phones to i-phones and internet job calls, we have evolved. Service offerings and service areas have grown due to these newer methods of communicating.
Automotive lockouts, deadbolt installations, access control, CCTV…we are moving with the industry and meeting our client’s needs. Sue Mitchell joined the team in 2000 as an apprentice locksmith. Today, we divide our time between ‘shop time’ and mobile services. From a master key system created and installed to contract hardware, from residential to commercial lock servicing, The Locksmith approaches and completes all jobs with professionalism aimed at customer service.
The ‘business office’ was their kitchen table and their personal phone number quickly became the business line. Eileen answered the phone and Brian found every pay phone from Cole’s Point to the York River so he could check in about whatever calls had been received.
Pagers and bag-phones to i-phones and internet job calls, we have evolved. Service offerings and service areas have grown due to these newer methods of communicating.
Automotive lockouts, deadbolt installations, access control, CCTV…we are moving with the industry and meeting our client’s needs. Sue Mitchell joined the team in 2000 as an apprentice locksmith. Today, we divide our time between ‘shop time’ and mobile services. From a master key system created and installed to contract hardware, from residential to commercial lock servicing, The Locksmith approaches and completes all jobs with professionalism aimed at customer service.
You can call us with confidence, assured that our team will give you service that exceeds your expectations. From the simple to the complex, we will accomplish the tasks you ask
of us in a timely manner at affordable rates.
Our Team
Brian Conboy
Brian Conboy
OWNER AND LEAD LOCKSMITHB. S. in Business, School of Hard Knocks
PhD. In Customer Relations and Communication, Barbed Wire University
Graduate Foley-Belsaw Locksmithing School
Virginia DCJS certified as a Registered Locksmith and Electronic Service Technician
Brian is from a self-employed family of custom yacht builders. In 1986, he met Eileen and soon they married and started their family. Working as a contractor, he realized that his dreams, interests and ambitions were more in the methodical hardware end. He loved the challenge of installing intricate door hardware and was allowed to use those talents in the company with which he was employed. He began to seek out locksmith training.
The formal training he received, along with the apprentice format he availed himself to helped him to ‘get the basics’ and glean from years of experience from Master Locksmiths.
Through intense study, long hours, lots of ‘seat time’ in his truck and a “No Quit” attitude, The Locksmith has built a reputation that Brian is proud of.
“Constantly adding to our service offerings and our willingness to take on all challenges, positions us to continue as the premier security provider in Eastern Virginia.”
Brian Conboy
Sue Mitchell
Sue MItchell
SHOP MANAGER AND TECHNICIANB. S. in Electrical Engineering, Old Dominion University
Virginia DCJS certified as a Registered Locksmith and Electronic Service Technician
Sue has been with The Locksmith since 2000. She brought with her a service background skill-set that is unparalled. Often mistaken as ‘the secretary’, our clientele are always amazed that a woman is such a skilled service technician in this industry.
Sue’s zeal to learn and her ability to utilize her vast knowledge born of experience makes her by far the most qualified Locksmith Brian has ever had the privilege to train.
Eileen Conboy
Eileen Conboy
Office ManagerOn the job training, The Locksmith U.
In 30 years of business, Eileen has been the go to person for the tedious chore of accounts receivable and payable, while juggling the demands of maintaining our home, raising our 4 children and in later years, building a professional career of her own.
